If you have already registered your Family Card, you don’t have to do anything. Your welcome drink reward, birthday treat and exclusive weekly offers will be sent to the email address you registered with. If you have a new, or existing unregistered card, you will need to sign up online to receive your rewards. A welcome hot drink voucher will arrive in a separate emails a few hours after you register.

Simply show your registered Family Card at the till when you are buying anything in the restaurant before 10am, Monday to Friday, and a 10% discount will be applied. This reward is available at all our restaurants. If you don’t have a restaurant at your local centre, click here to find the nearest alternative. This offer is only valid for food and drinks purchased in the restaurant to be consumed then.

From 12^th September your paper cards will no longer be able to collect stamps in our restaurants. Instead your hot drink and meal rewards will continue via your registered Family Card. Once you start collecting towards your free drink or meal on your Family Card, your receipt will show how many you need to reach your goal. The staff at the till will also be able to check this information for you. Please note we can’t transfer over existing stamps, so all paper cards for breakfasts, meals or hot drinks should be redeemed by 31^st October 2026.

Every time you shop with us, show your Family Card at the till to be automatically entered into our monthly prize draw. If you win we’ll refund the cost of your whole month’s shopping. It’s as easy as that – just shop and scan.

Don’t worry. If you’ve lost your registered Family Card you can just pick up a replacement at your local centre and re-register here: Replacement Family Card – British Garden Centres

Please contact us and we will be glad to resolve this for you.

If you have already registered your Family Card, you don’t have to do anything. Your welcome drink reward, birthday treat and exclusive weekly offers will be sent to the email address you registered with. If you have a new, or existing unregistered card, you will need to sign up online to receive your rewards. A welcome hot drink voucher will arrive in a separate emails a few hours after you register.

When you register for a Family Card, you’ll receive a free regular-sized hot drink to enjoy in any British Garden Centres restaurant. The reward becomes active the day after registration and must be redeemed within 2 weeks of the date it is sent. The offer is limited to one free hot drink per customer and can only be used once. Hot Chocolate Special drinks and syrup add-ons are excluded, and there is no cash alternative.

To help celebrate your birthday, you’ll receive a free regular-sized hot drink and a slice of cake or a scone to enjoy in any British Garden Centres restaurant. The reward is valid for 1 week from the date it is sent and can only be redeemed once. Hot Chocolate Special drinks and syrup add-ons are excluded, and there is no cash alternative. Please note, you must sign up at least one day before your birthday to receive your reward.

Family Card members receive 10% off everything in our restaurants before 10am, Monday to Friday. Simply scan your Family Card when you pay to receive your discount. This offer is exclusively for Family Card members and cannot be used in conjunction with any other offer. Excludes soft play bookings and is only valid for food and drinks purchased in the restaurant to be consumed then.

Every time you scan your Family Card at the till, you’ll automatically be entered into our monthly Swipe & Win prize draw. One winner is selected at random each calendar month and will receive a British Garden Centres Gift Card equal to the value of their qualifying spend during that month. Winners will be contacted by email and invited to collect their prize from their nearest British Garden Centre. Entry is open to UK residents aged 18 or over who are Family Card members.

Buy 9 eligible hot drinks in any British Garden Centres restaurant and your 10th hot drink will be free. Your free drink can be redeemed on your next transaction after purchasing your 9th qualifying drink. Only regular-sized hot drinks qualify; Hot Chocolate Special drinks and syrup add-ons are excluded. You can track your progress on your till receipts, and once you’ve redeemed your free drink, your count will reset so you can start collecting again. There is no cash alternative.

Buy 9 qualifying main meals in any British Garden Centres restaurant and receive your 10th meal free. Eligible meals include all main meals, daily specials and carvery dishes. Breakfasts, side dishes and children’s meals are excluded. Your free meal can be redeemed on your next transaction after purchasing your 9th qualifying meal. If more than one meal is purchased in the same transaction, the cheapest qualifying meal will be free. You can track your progress on your till receipts, and your count will reset after the reward has been redeemed. There is no cash alternative.

The £5 Reward is available at selected British Garden Centres locations that do not have a restaurant. The reward can only be used once and must be redeemed within the validity period shown on your notification. No change will be given, and the reward cannot be used in conjunction with any other offer.