Garden Centre Team Leaders
Full Time 39 Hours Per Week – Including Weekends
As our Team Leaders, your role will include providing great customer service, along with supporting the Manager and mentoring our retail customer advisors, ensuring all our customers receive a positive experience once they set foot in the department.
You will be working across the Centre being involved with planning and building all our seasonal changes.
You will have a positive “can do” attitude and be a skilled Supervisor driving the team through great standards and exemplary customer service
Responsible for the efficient operation of a quality service operation through supervisory and administrative work in the till department. Oversee the effective running of the plant area. Ensuring plant care, commerciality, maximising sales and lowering wastage are all achieved. Horticultural knowledge preferred.
What we Offer:
Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.
Skills required:
Excellent customer service.
Supervisory experience.
Able to work on one’s own initiative.
Adhering to company policies.
Work well under pressure.
Good time management.
Professionalism and reliability.
Previous experience with social media and customer service
Previous experience with visual merchandising
Duties will include:
Maintain retail standards across all department areas
Customer service, including ordering and selling.
Plant care and maintenance
Planning and executing all seasonal set ups
Organising team schedules and any staff issues.
Evaluating employee performance and providing training and guidance as needed.
Filling in for absent employees and assisting teams as needed to successfully complete projects.
Ensuring that employees follow company policies as well as health and safety regulations.
Ensuring a high and consistent standard of customer service.
Assist the centre manager in the running of the centre, Supporting him in all areas of Health and safety.
Liaising with reps/buyers about product line and orders
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:
Please send your CVs to Natalie Dubeau Garden Centre Manager
ndubeau@britishgardencentres.com
Applications close Thursday 17th April 2025
Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you, thank you.