EPOS Team Lead

EPOS Team Lead
Location: Alton
Contract Type: Permanent

Hours: Full Time

Hours: 35 Hours Per Week – Including Weekends

We are looking for an EPOS Team Lead to join our fast‑paced and customer‑focused Centre. This is a key role within our operation, and we are seeking someone who is highly motivated, approachable, and confident in leading by example. You will bring excellent people skills, a positive “can‑do” attitude, and a strong eye for detail.

As this is a hands‑on leadership position, you will need to be proactive, organised, and an effective communicator. You will oversee the day‑to‑day running of the EPOS function, supporting your team to deliver accurate stock management and smooth operational processes. Full training will be provided where required.

Key Responsibilities

• Lead the EPOS team to ensure efficient and accurate stock processing
• Oversee the booking‑in of orders and ensure all EPOS procedures are followed
• Manage and monitor all aspects of the EPOS system across the Centre
• Take responsibility for incoming deliveries and ensure timely receipting using HHT
• Oversee pricing, sorting, and allocation of stock
• Conduct system checks to ensure delivery accuracy and resolve discrepancies
• Maintain ownership of delivery notes and ensure correct filing
• Manage and maintain the paperless invoice system
• Support continuous improvement across EPOS and stock control processes

Skills & Experience

• Previous experience in an EPOS or stock management role, ideally within a large multi‑site retail environment
• Experience supervising or guiding a small team is desirable
• Strong analytical and problem‑solving skills with excellent attention to detail
• Ability to work independently and ensure tasks are completed to a high standard
• A proactive, right‑first‑time approach with a positive attitude
• Confident IT user with good working knowledge of Excel
• General IT understanding; experience with stock control databases is an advantage

What We Offer

We provide a supportive working environment within a family‑run business, along with:

• Onsite parking
• Staff discount across our Garden Centres, Restaurants, and the Woodthorpe Leisure Park (www.woodthorpeleisurepark.co.uk)

If you would like to bring your skills, ideas, and enthusiasm to our growing company and forward‑thinking team, we would love to hear from you.

How to Apply

Please send your CV and cover letter to:

Emily Bartholomew – ebartholomew@britishgardencentres.com

Applications close: Tuesday 19th May

Due to the high volume of applications, we will only contact you if your application is successful.