Nothing captures the magic of Christmas like a visit to Santa’s Grotto.
From the moment you arrive, Santa’s band of elves will be there to welcome you and your child into their workshop where you’ll be whisked away on a magical, festive journey.
You’ll then be taken into the Grotto to meet Father Christmas himself, and you’ll have the chance to take some photos* of your magical moment.
* Please note pictures are taken by parent or guardian and are not the responsibility of our team members.
To forever capture the magic of the day, you can also purchase a special Photobooth option for an additional cost on the day.
Tickets start at £19.99, and include an activity trail, Grotto experience and a present for your child.
All our Grotto sessions have limited numbers. A child ticket cannot be purchased without an adult ticket.
Please ensure that you read our FAQs and understand the booking conditions prior to booking your tickets.
** This year, under our brand-new ownership, Santa’s Grotto at Hayes Garden Centre will be as you have previously enjoyed; with 1:1 family sessions with Santa himself. To keep the magic truly personal, all guests (including adults) will need their own paid ticket to join the experience.
Please note that there are no free adult entry tickets – every place in Santa’s Grotto is part of the magic!**
